Privacy Policy

1. Introduction

This Privacy Policy explains how [Company Name] (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use this website, contact us, or interact with our services.

We are committed to protecting your privacy and handling your personal data transparently and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), where applicable.

Data Controller:
The Farmyard Padel
Glebe Farmyard, Owmby-by-spital, Market Rasen, LN8 2AD
Email: info@farmyardpadel.co.uk

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.

This Privacy Policy applies to this website and any related services, enquiries, communications, and digital interactions unless a separate privacy notice applies.

2. Personal Data We Collect

Depending on how you use our website or interact with us, we may collect the following categories of personal data:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Business/company details (where relevant)
  • Information submitted through forms, enquiries, or communications
  • Technical information such as IP address, browser type, device information, operating system, and website usage data
  • Marketing preferences and communication consent choices
  • Cookie and tracking data (where consent is required)

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.

3. How We Collect Your Data

We may collect personal data when you:

  • Complete a contact or enquiry form
  • Request information, services, or support
  • Subscribe to newsletters or marketing communications
  • Communicate with us by email, phone, or other channels
  • Use or browse our website
  • Accept cookies or similar tracking technologies

We may also receive information from trusted third-party service providers where necessary to support our services.

4. How We Use Your Personal Data

We may use your personal data to:

  • Respond to enquiries or requests
  • Provide products or services
  • Manage customer relationships
  • Process transactions or contractual obligations
  • Send service-related communications
  • Send marketing communications where legally permitted
  • Improve website functionality, performance, and user experience
  • Monitor website security and prevent fraud or misuse
  • Comply with legal or regulatory obligations

5. Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing your personal data. These may include:

  • Consent – where you have given clear permission (e.g. marketing cookies or email marketing where required)
  • Contract – where processing is necessary to provide services or fulfil obligations
  • Legal obligation – where we must comply with the law
  • Legitimate interests – where processing is necessary for our legitimate business interests, provided your rights do not override those interests

6. Marketing Communications

Where permitted by law, we may send you marketing communications about our products or services.

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and support marketing activity.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookie preferences through our cookie banner or your browser settings.

For more information, please see our Cookie Policy.

8. Website Analytics and Third-Party Services

We may use trusted third-party providers to help operate our website, analyse usage, deliver communications, or provide embedded functionality.

These providers may process personal data on our behalf under contractual safeguards.

Examples may include:

  • Website hosting providers
  • Analytics platforms
  • CRM or email marketing systems
  • Form processing services
  • Spam prevention/security services
  • Embedded content providers

Third-party providers operate under their own privacy policies where applicable.

9. reCAPTCHA or Turnstile

This site may be protected by Google reCAPTCHA or Cloudflare Turnstile to help prevent spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Google Privacy Policy
Google Terms of Service Turnstile Privacy Policy

10. Sharing Your Personal Data

We do not sell your personal data.

We may share your personal data where necessary with:

  • Service providers acting on our behalf
  • Professional advisers (e.g. legal, accounting, IT support)
  • Regulators, authorities, or law enforcement where legally required
  • Business partners where necessary to deliver agreed services

All third parties are expected to handle your personal data securely and lawfully.

11. International Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms.

12. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting, regulatory, or operational requirements.

Retention periods may vary depending on the nature of the relationship or legal obligations.

13. Security

We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration.

However, no online transmission or storage method can be guaranteed completely secure.

14. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your data (data portability)
  • Withdraw consent where processing relies on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

You can contact the ICO at:
https://ico.org.uk

15. Children’s Privacy

This website is not intentionally directed at children unless expressly stated.

We do not knowingly collect personal data from children without appropriate legal basis or parental consent where required.

16. Third-Party Links

This website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be published on this page with the updated effective date.